Can I cancel my PRE-ORDER?
You can cancel PRE-ORDER anytime, If the item is shipped, you have 3 days after receipt to ask a refund/size exchange. Discount code are not working on PRE-ORDER items or currently on *Capsule 9.
France/Sweden/UK: €5 EUR
Canada/USA: $10 CA, $7 US
Which forwarder all in use for their E-commerce?
Fed-EX, DHL, SF, Chronopost
How long it will take to get my purchase?
4-6 Business Days.
What payment methods all in e-commmerce accept?
Visa, Mastercard, Paypal
How do I track my order?
Once you have received an email that your order has shipped, you can track it through the link in your shipping confirmation email.
Will I be charged tax/customs duties on my order?
TAX-FREE worldwide on the products *NOT DUTIES. Be advised that customs charges and/or import duties are determined by the customs office of the regarding destination, may be levied once the parcel arrives at the destination country. Payment of these charges and taxes is the responsibility on the recipient and will not be covered by all in 92486042 Inc. all in 92486042 Inc can't control countries duties price.
How can I return items?
3 days is allowed to request a return after reception *no exception. You must notify us that you wish to return at: email@example.com the email must contain: Order Number, Complete Name, Date of Purchase and Item Model-Color-Size. Once we have received your item, we will first determine whether we are able to except the return. After the return has been accepted, a refund will be processed to the card used for payment. We will process your refund within 7 business days following the reception of your products in our warehouse. Not applicable on direct sales outside of www.allin.supply www.allin.shoes
We will refund at the purchase price, less the original shipping. If you have paid duties on your purchase we will not refund it as we can't refund something that we didn't charge you, duties are charged by the country of the recipient.
You are responsible in sending back your purchase to our warehouse, we do not provide return label. To be eligible, your item must be unused and in the same condition that you received it, in the original packaging with the original shipping packaging. all in 92486042 Inc is not responsible for damage or loss of returned packages. When your return is in our way, you are responsible to provide us a tracking number by e-mail: firstname.lastname@example.org
Products bought with discount code are only eligible to size exchange, no refund/return.
For hygienic reasons we will not refund/exchange Hats, Cagoule, Socks and Underwear.
all in 92486042 Inc have the right to refuse any return if any of those requests are not met.
My item have been stolen, what I do?
If you are not home when the delivery reaches your address, the driver will simply leave your parcel in a safe place conveniently at the location. Keep your eyes peeled for your order as it is your responsibility to collect it once it has left the courier’s possession. We aren't responsible of any lost and stolen package if we don't have surveillance camera proof. Footage: email@example.com
How can I proceed a size exchange?
We can replace it for the right size, based on your location an extra shipping fee could be charged. Shipping and Duties will not be covered by all in 92486042 Inc.
To repair an item that you purchased from www.allin.supply www.allin.shoes contact: firstname.lastname@example.org we will ask for the product number and the condition of the item before providing you with information on how the inspection process works. Depending on the condition of the item, we may not be able accept your item if it is deemed beyond repair. We are not responsible to refund, remplace or repair any items accidently damaged by the customer.
We are 100% responsible to replace any items if they are manufacture defective/damaged.
How do I cancel my order?
An order cannot be cancelled once it has been placed and payment has been taken. You will need to return the item to us once it reaches you.
I communicate with all in for my refund but I still didn't get my money back?
There is often some processing time before a refund is posted. Check your bank account. Contact your credit card company, it take times before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, contact us: email@example.com. Depending on your credit card, it may take an additional 10-20 business days after your credit is applied for it to post to your account.