Is it possible to get an order ship during this Covid-19 situation?
Yes, we do ship packages everyday.
From where all in ship their products?
How long it will take to get my purchase?
2-4 business days. (Please accept 1-2 more days during Covid-19 situation)
Will I be charged tax/customs duties on my order?
Only Canadian citizen pay taxes (GST and QST). Tax-free for any others countries on the item - not duties. Be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country. Payment of these charges and taxes is the responsibility on the recipient and will not be covered by all in. all in can't control countries duties price.
What payment methods all in e-commmerce accept?
Visa, Mastercard, Paypal, WeChat, Alipay, Google Pay
How can I return items?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3 days days is allowed for any returns after reception of the package. You must notify us first that you wish to return: Contact us. The email must contain the following information: Order #, Name, Date of purchase and Item Model/Color/Sizing. You will be refunded within 5-8 business days following the refund confirmation e-mail for the product. The original shipping costs, return shipping costs will not be refunded. all in reserves the right to refuse any return if any of these criteria of quality are not met. Shipping fees will not be covered by all in.
I communicate with all in for my refund but I still didn't get my money back?
If you haven’t received a refund yet, check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please Contact us.
Can I exchange the product
If you ordered the wrong size, we can replace it for the right one! Shipping and Duties will not be covered by all in.
all in are responsible to replace items if they are defective or damaged.
Any more questions?